Privacy Policy

Last updated: 02/10/2025

GripKicks Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from www.gripkicks.co.uk.

1. Information We Collect

We collect personal information only when you create an account or place an order, including:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely via Stripe – we do not store card information)

We may also collect limited technical information automatically through cookies for site functionality and performance.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you regarding your purchase or account
• Improve our services and website functionality
• Comply with legal and tax obligations

3. Legal Basis for Processing

Under UK GDPR, the legal bases we rely on include:

• Contract – to process and deliver your order
• Legal obligation – to comply with accounting and tax requirements
• Consent – if you choose to sign up for marketing emails (you can withdraw at any time)

4. Data Sharing

We only share your information with trusted third parties when necessary:

• Stripe – to process payments securely
• WooCommerce (WordPress) – to manage ecommerce functionality
• Delivery providers (e.g., Royal Mail, couriers) – to deliver your order

We do not sell or rent your personal data to any other third party.

5. Data Retention

We retain personal information only for as long as necessary:

• Order and account details: stored until account deletion or deleted quarterly if inactive
• Financial/transaction records: kept as required for legal and tax purposes

6. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Restrict or object to our processing
• Request transfer of your data (data portability)
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at info@gripkicks.co.uk.

7. Security

We take appropriate technical and organisational measures to keep your personal data safe, including encryption, secure payment processing via Stripe, and regular data deletion.

8. Cookies

Our website may use cookies to improve your browsing experience, support site functionality, and measure performance. You can control cookies through your browser settings.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@gripkicks.co.uk
Website: www.gripkicks.co.uk