Shipping Policy
Last updated: 02/10/2025
At GripKicks, we aim to process and deliver your order quickly and reliably. This Shipping Policy explains how we handle delivery, processing times, and shipping costs.
- Processing Times
- Orders are typically processed within 1–2 business days after payment is received.
- Orders placed on weekends or public holidays will be processed the next working day.
- Delivery Times
Estimated delivery times (from dispatch):
- UK Standard Delivery: 2–5 business days
- UK Express Delivery (if selected): 1–2 business days
Please note that delivery times are estimates and may vary due to factors outside our control (e.g., courier delays, holidays, or weather).
- Shipping Carriers
We work with trusted delivery partners such as Royal Mail, Evri, or DPD to ensure your order arrives safely.
- Shipping Costs
- Shipping costs are calculated at checkout and will be shown before you complete your order.
- From time to time, we may offer free shipping promotions, which will be clearly advertised on our website.
- Order Tracking
Once your order has been dispatched, you will receive a confirmation email. If tracking is available for your delivery method, we will provide a tracking link.
- Delivery Address
Please ensure your delivery address is correct at checkout. We cannot be held responsible for delays or non-delivery caused by incorrect or incomplete addresses.
- Missing or Delayed Orders
If your order has not arrived within the expected timeframe, please contact us at info@gripkicks.co.uk and we will investigate with the courier.
- International Shipping
All international orders will be sent tracked and signed which takes between 7-14 working days to arrive through our trusted delivery providers.
- Contact Us
For any shipping-related queries, please contact us:
Email: info@gripkicks.co.uk
Website: www.gripkicks.c
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