Returns & Refund Policy
Last updated: 02/10/2025
At GripKicks, we want you to be happy with your purchase. If you change your mind or are not completely satisfied, this Returns & Refund Policy explains your rights and how to return items.
- Your Right to Cancel (UK Consumers)
If you are a UK consumer, you have the legal right to cancel your order within 14 days of receiving your items, under the Consumer Contracts Regulations.
To cancel, please notify us by email at info@gripkicks.co.uk within this period.
- Conditions for Returns
- Items must be unused, unworn, and in their original packaging.
- For hygiene reasons, we cannot accept returns of socks or similar personal-use items if they have been worn or opened.
- Proof of purchase (order confirmation or receipt) is required.
- How to Return an Item
- Contact us at info@gripkicks.co.uk to request a return.
- We will provide you with return instructions.
- Return the item to us within 14 days of notifying us.
- Refunds
- Once we receive and inspect your returned item, we will process your refund within 7 business days.
- Refunds will be issued to your original payment method (e.g., Stripe).
- Shipping fees (if applicable) are non-refundable unless the product was faulty or incorrect.
- Return Shipping Costs
- If the item is unwanted, the customer is responsible for return shipping costs.
- If the item is faulty, damaged, or incorrect, GripKicks Ltd will cover the return costs.
- Exchanges
We currently do not offer direct exchanges. If you would like a different size or product, please return your item for a refund and place a new order.
- Faulty or Damaged Items
If your item arrives faulty or damaged, please contact us at info@gripkicks.co.uk within 48 hours of delivery with photos, and we will arrange a replacement or refund at no extra cost.
- Contact Us
For any questions about returns or refunds, please contact us:
Email: info@gripkicks.co.uk
Website: www.gripkicks.co.uk
leon t –
Really comfy socks for a great price good for any footballers
customer –
The grip socks are very comfortable and affordable and they good when I wear my boots
olivia –
The grip socks are pretty good and came in fast , I would recommend these to everyone.
luke T –
Very quick delivery and excellent offers. Grip socks are less chunky than others, so more likely to be worn and more often.
kelly shorter –
My daughter loves both the grip socks and sleeves. I’m now trying to get her a pair in every colour to match the kits she has
barry cheetham –
My daughter loves these socks,won’t play football without wearing a pair. She loves the variety of colours.
Always mixing it up.!
Great product
jonathan –
Bought for my son as he kept getting blisters on side of his big toe. Since he has wore these no blisters at all. Great product my son loves them.
jermaine d –
The socks are a really good material, makes me feel more agile when playing football.
lindsay –
Excellent quick service my boy loves his socks
Ella M. –
I was the first to try these on my local women’s team, and now nearly everyone wears them. Says a lot.
Theo B. –
Quality is great and the grip is solid, but if you’re in between sizes, go one size up.
Jack T. –
The grip really helps my feet stay locked in. I’ve got weak ankles, and these give me way more control.
Rida Z. –
I wear these for both training and matches. No itch, no sweat build-up. They stay fresh and firm.
Murtaza Q. –
I train 4 days a week and rotate between 3 pairs of these. Still holding shape and grip after months.