Returns & Refund Policy
Last updated: 02/10/2025
At GripKicks, we want you to be happy with your purchase. If you change your mind or are not completely satisfied, this Returns & Refund Policy explains your rights and how to return items.
- Your Right to Cancel (UK Consumers)
If you are a UK consumer, you have the legal right to cancel your order within 14 days of receiving your items, under the Consumer Contracts Regulations.
To cancel, please notify us by email at info@gripkicks.co.uk within this period.
- Conditions for Returns
- Items must be unused, unworn, and in their original packaging.
- For hygiene reasons, we cannot accept returns of socks or similar personal-use items if they have been worn or opened.
- Proof of purchase (order confirmation or receipt) is required.
- How to Return an Item
- Contact us at info@gripkicks.co.uk to request a return.
- We will provide you with return instructions.
- Return the item to us within 14 days of notifying us.
- Refunds
- Once we receive and inspect your returned item, we will process your refund within 7 business days.
- Refunds will be issued to your original payment method (e.g., Stripe).
- Shipping fees (if applicable) are non-refundable unless the product was faulty or incorrect.
- Return Shipping Costs
- If the item is unwanted, the customer is responsible for return shipping costs.
- If the item is faulty, damaged, or incorrect, GripKicks Ltd will cover the return costs.
- Exchanges
We currently do not offer direct exchanges. If you would like a different size or product, please return your item for a refund and place a new order.
- Faulty or Damaged Items
If your item arrives faulty or damaged, please contact us at info@gripkicks.co.uk within 48 hours of delivery with photos, and we will arrange a replacement or refund at no extra cost.
- Contact Us
For any questions about returns or refunds, please contact us:
Email: info@gripkicks.co.uk
Website: www.gripkicks.co.uk
Morgan –
Great product wear literally all the time while doing sports they help so so much would definitely guarantee buying a pair to try out
Coady Farris –
Brilliant socks very good grip and very comfortable, highly recommend to any footballer or athletes, cheap and affordable prices aswell
Abdul Boural –
Fantastic socks. Very comfy and great delivery as well. I have other grip socks with grips on the inside and they’re nowhere near as grippy or comfy
JP –
hese grip socks are really well made and also are a good price, they are comfortable and all round very good recommend ⚽️
Marshall –
The socks have really held up to the wear and tear my boys put them through during a season.
James Walter –
Very useful socks and help tremendously in game and training for a good price I do highly recommend these socks to anyone who wants to improve there footballing experience
Simon Roberts –
The Perfect Grip Sock For All Sport, 100% recommend
Jordan U –
Amazing Grip Socks! Super good quality grip socks with an amazing price. Highly recommend
Marlos Haziiz –
The grip socks feel amazing. Once you wear these forget about the feeling of your feet slipping inside your boots when you try to change direction. Value for money, especially now they’re on discount!
Charlie Ispaen –
Brilliant grip socks so comfortable and can really notice the difference. Will definitely be being more
Anu –
Brilliant socks . Ordered them before and the quality is second to none . Will be ordering again .!
Sophie R. –
I love the colors and the fit. They give that professional look and also perform incredibly well on turf.
Adeel S. –
I play twice a week and these socks have held up really well. No slipping, no rips. Worth every penny.
Priya S. –
Grip is firm, they’re breathable, and they don’t shift inside my boots. What more do you want!
Hannah W. –
Bought these for school sports. My kids love them and say they feel faster and more stable in their boots.