Returns & Refund Policy
Last updated: 02/10/2025
At GripKicks, we want you to be happy with your purchase. If you change your mind or are not completely satisfied, this Returns & Refund Policy explains your rights and how to return items.
- Your Right to Cancel (UK Consumers)
If you are a UK consumer, you have the legal right to cancel your order within 14 days of receiving your items, under the Consumer Contracts Regulations.
To cancel, please notify us by email at info@gripkicks.co.uk within this period.
- Conditions for Returns
- Items must be unused, unworn, and in their original packaging.
- For hygiene reasons, we cannot accept returns of socks or similar personal-use items if they have been worn or opened.
- Proof of purchase (order confirmation or receipt) is required.
- How to Return an Item
- Contact us at info@gripkicks.co.uk to request a return.
- We will provide you with return instructions.
- Return the item to us within 14 days of notifying us.
- Refunds
- Once we receive and inspect your returned item, we will process your refund within 7 business days.
- Refunds will be issued to your original payment method (e.g., Stripe).
- Shipping fees (if applicable) are non-refundable unless the product was faulty or incorrect.
- Return Shipping Costs
- If the item is unwanted, the customer is responsible for return shipping costs.
- If the item is faulty, damaged, or incorrect, GripKicks Ltd will cover the return costs.
- Exchanges
We currently do not offer direct exchanges. If you would like a different size or product, please return your item for a refund and place a new order.
- Faulty or Damaged Items
If your item arrives faulty or damaged, please contact us at info@gripkicks.co.uk within 48 hours of delivery with photos, and we will arrange a replacement or refund at no extra cost.
- Contact Us
For any questions about returns or refunds, please contact us:
Email: info@gripkicks.co.uk
Website: www.gripkicks.co.uk
Daniel R. –
These mini shin pads are exactly what I needed — barely noticeable when worn, but they absorb impact really well.
Emily D. –
These don’t restrict movement at all. If you’re a winger or forward, this is what you need.
Luke J. –
I’m a minimalist when it comes to gear. These are perfect—light, small, and still offer protection.
Jade M. –
I hate bulky shin guards, so these are a dream. Minimal design, no irritation, and still protective.
Sophie L. –
I play in warm weather and these don’t overheat like full shin guards do. Light and breathable.
Imran F. –
Bought these for my 16-year-old son. He says they’re comfortable and don’t move around like bulkier pads.
Samiha A. –
I love how lightweight they are! I don’t feel weighed down, and they never shift during matches.
Umar T. –
Light, compact, and they slip right into my socks without any straps. Super convenient.
Tom –
I was skeptical about the size, but they do their job. Light enough to forget they’re even on.
Chloe F. –
I wear them under compression sleeves. You can barely tell they’re there. Great for fast-paced games.
Max K. –
These are excellent for training or casual games. For tough matches, I’d use full-size guards.