Returns & Refund Policy
Last updated: 02/10/2025
At GripKicks, we want you to be happy with your purchase. If you change your mind or are not completely satisfied, this Returns & Refund Policy explains your rights and how to return items.
- Your Right to Cancel (UK Consumers)
If you are a UK consumer, you have the legal right to cancel your order within 14 days of receiving your items, under the Consumer Contracts Regulations.
To cancel, please notify us by email at info@gripkicks.co.uk within this period.
- Conditions for Returns
- Items must be unused, unworn, and in their original packaging.
- For hygiene reasons, we cannot accept returns of socks or similar personal-use items if they have been worn or opened.
- Proof of purchase (order confirmation or receipt) is required.
- How to Return an Item
- Contact us at info@gripkicks.co.uk to request a return.
- We will provide you with return instructions.
- Return the item to us within 14 days of notifying us.
- Refunds
- Once we receive and inspect your returned item, we will process your refund within 7 business days.
- Refunds will be issued to your original payment method (e.g., Stripe).
- Shipping fees (if applicable) are non-refundable unless the product was faulty or incorrect.
- Return Shipping Costs
- If the item is unwanted, the customer is responsible for return shipping costs.
- If the item is faulty, damaged, or incorrect, GripKicks Ltd will cover the return costs.
- Exchanges
We currently do not offer direct exchanges. If you would like a different size or product, please return your item for a refund and place a new order.
- Faulty or Damaged Items
If your item arrives faulty or damaged, please contact us at info@gripkicks.co.uk within 48 hours of delivery with photos, and we will arrange a replacement or refund at no extra cost.
- Contact Us
For any questions about returns or refunds, please contact us:
Email: info@gripkicks.co.uk
Website: www.gripkicks.co.uk
No products in the basket.
nola dolly –
Hi I would just like to thank you my performances have been sooo much better ever since I bought a pair of your shin pads
I love them so much I wear them every match every training and sometimes I wear them just to go out
I would like to thank your company and thank you for making me so much better
oliver norwell –
Brilliant products, easily as good as the most expensive alternatives out there.
Both my sons and I use them regularly for training and matchdays.
The kids sizes are a very welcome edition with absolutely no discernible drop in quality.
dominic –
I ordered 4 pairs of grip socks which came with free shin pads for £20 on a deal . The socks are amazing and really made my game improve and although the shin pads were missing . There staff were lovely and sorted it out immediately and now they are on there way
gabrial –
Best Gripsocks out there!
Fast Delivery and offers are top!
Only playing with them since august. Highly recommanded
steve cottis –
Bought for my grandson, he loved them definitely will order more
taya –
great quality and works just as described! perfect for sports which require lots of running! would recommend! :)))
toby laverteff –
Great products
Very nice staff and employees
Good information on shopping and product
george king –
these are some of the comfiest socks ever, the shin pads and socks have made my football improve
paul –
Great product and really quick delivery. My son loves playing football in these socks!
prem nadu –
I play for Lion City Sailors U7, Singapore. I love the socks!!! They are super comfortable!! My feet doesn’t slip in my boots and I get a better grip in my boots..
It is especially helpful when I shoot and also when i need to sudden change in direction when I am running.
Ella d –
My son absolutely loves the grip socks.
Will not wear any others now.
He also has the sock sleeves which are great. So much easier than normal football socks.
My order came very quickly.
Will definitely be ordering more in future
andrew picerance –
Brilliant product and excellent value for money. Best sport sock I’ve ever worn! I’ve had issues with blisters and sore feet for years, whether that be playing cricket, running or training and these socks have been unbelievable.
oscar Bagrave –
Great quality socks highly recommend what more can I say
Ali R. –
The grip is insane, and they stay tight on my feet without bunching up. Played 90 minutes without any discomfort. Highly recommend!
Rehan L. –
I use these grip socks for my HIIT workouts, and they’re amazing. Zero slipping during lunges or jumps. If you’re active and hate slippery socks, you’ll love these.
Coach David M –
I coach a youth football team, and these grip socks have made a huge difference. The players move more confidently, and the socks don’t slip at all. They’re durable, too — still going strong after weeks of training.