Returns & Refund Policy
Last updated: 02/10/2025
At GripKicks, we want you to be happy with your purchase. If you change your mind or are not completely satisfied, this Returns & Refund Policy explains your rights and how to return items.
- Your Right to Cancel (UK Consumers)
If you are a UK consumer, you have the legal right to cancel your order within 14 days of receiving your items, under the Consumer Contracts Regulations.
To cancel, please notify us by email at info@gripkicks.co.uk within this period.
- Conditions for Returns
- Items must be unused, unworn, and in their original packaging.
- For hygiene reasons, we cannot accept returns of socks or similar personal-use items if they have been worn or opened.
- Proof of purchase (order confirmation or receipt) is required.
- How to Return an Item
- Contact us at info@gripkicks.co.uk to request a return.
- We will provide you with return instructions.
- Return the item to us within 14 days of notifying us.
- Refunds
- Once we receive and inspect your returned item, we will process your refund within 7 business days.
- Refunds will be issued to your original payment method (e.g., Stripe).
- Shipping fees (if applicable) are non-refundable unless the product was faulty or incorrect.
- Return Shipping Costs
- If the item is unwanted, the customer is responsible for return shipping costs.
- If the item is faulty, damaged, or incorrect, GripKicks Ltd will cover the return costs.
- Exchanges
We currently do not offer direct exchanges. If you would like a different size or product, please return your item for a refund and place a new order.
- Faulty or Damaged Items
If your item arrives faulty or damaged, please contact us at info@gripkicks.co.uk within 48 hours of delivery with photos, and we will arrange a replacement or refund at no extra cost.
- Contact Us
For any questions about returns or refunds, please contact us:
Email: info@gripkicks.co.uk
Website: www.gripkicks.co.uk
No products in the basket.
sydeial yourth –
Best quality. Both my kids love the grip socks, we have also ordered other things and always exceed expectations.
Mike Riean –
Pleased to say that customer service did resolve my query effectively. I’ve been a long time repeat buyer of these socks and they are always high quality products at a great price. Would recommend
Thomas D –
very quick delivery from start to finish. i get my daughters sock sleeve and grip socks from here 👍🏻🔥
Jane –
Great football socks with great grip. My teenager has ordered from you before, the items come quickly and they’re good quality
Sam Ellis –
Very good quality and great customer service
joanne west –
My sons were so happy with their grip socks. Reasonably priced, fast delivery, great quality products, will definitely be buying more
kieran waswarn –
I purchased the mini shin pads and grip socks , I love them ! The grip socks make changing direction with power and speed so much easier and stop any sliding or rubbing inside the football boot .
samantha T –
The quality of the product is great and never have any issues with delivery. Wish you done skin tops for under your kits.
Alex –
I used to slide inside my boots during quick sprints, but not anymore. These socks lock my feet in place.
Tariq A. –
I wear these for training and they’ve made a noticeable difference in how my boots feel. Solid purchase.