Returns & Refund Policy
Last updated: 02/10/2025
At GripKicks, we want you to be happy with your purchase. If you change your mind or are not completely satisfied, this Returns & Refund Policy explains your rights and how to return items.
- Your Right to Cancel (UK Consumers)
If you are a UK consumer, you have the legal right to cancel your order within 14 days of receiving your items, under the Consumer Contracts Regulations.
To cancel, please notify us by email at info@gripkicks.co.uk within this period.
- Conditions for Returns
- Items must be unused, unworn, and in their original packaging.
- For hygiene reasons, we cannot accept returns of socks or similar personal-use items if they have been worn or opened.
- Proof of purchase (order confirmation or receipt) is required.
- How to Return an Item
- Contact us at info@gripkicks.co.uk to request a return.
- We will provide you with return instructions.
- Return the item to us within 14 days of notifying us.
- Refunds
- Once we receive and inspect your returned item, we will process your refund within 7 business days.
- Refunds will be issued to your original payment method (e.g., Stripe).
- Shipping fees (if applicable) are non-refundable unless the product was faulty or incorrect.
- Return Shipping Costs
- If the item is unwanted, the customer is responsible for return shipping costs.
- If the item is faulty, damaged, or incorrect, GripKicks Ltd will cover the return costs.
- Exchanges
We currently do not offer direct exchanges. If you would like a different size or product, please return your item for a refund and place a new order.
- Faulty or Damaged Items
If your item arrives faulty or damaged, please contact us at info@gripkicks.co.uk within 48 hours of delivery with photos, and we will arrange a replacement or refund at no extra cost.
- Contact Us
For any questions about returns or refunds, please contact us:
Email: info@gripkicks.co.uk
Website: www.gripkicks.co.uk
No products in the basket.
Karl Woodley –
Great website and fast postage. Socks are ace for footy and long lasting
Keenan Doherty –
Comfy socks and would wear again and again.
Ellan Gordan –
The product’s are top quality the grip socks are a game changer and now i won’t play without them.
Laura Stephanes –
Good material and better grip then all other brands I have tried!
Jace Kurk –
Easy ordering, shipment was on time and went out fairly quick.
Sue K –
Both my sons who play football love these grip socks
Faith D –
i received my parcel quite quickly and they’re in perfect condition i love them !!
Rachel Allen –
Great socks with good grip…. It’s a must
Darrell W –
Super quality, great price and quick delivery…highly recommend!
Andrew Grffiths –
Wore for a full strongman competition and definitely feel more secure under heavy load
Marshall M –
The socks have really held up to the wear and tear my boys put them through during a season.
Bobby Pearce –
the grip socks improve the way you play and help you reach your best on the pitch.
santi E –
My son love it! “Dad the feeling when you running is amazing”
Thanks
Thomas Skaimegs –
Amazing very comfortable!I recommend them for all serious athletes!!!😍💪👍
Nelly –
Excellent service easy to order great product quality product and got with in a week of ordering
Adam J –
Ordered the grip socks for my son and he loves them! No issues with blisters at all. Going to order some for myself now!
Mason –
The socks are incredible on feet they make me feel like there stuck to my boots, I really suggest you to buy.
Victoria T –
Easy order and prompt delivery. My son very pleased with his grip socks
matthew –
Fantastic service from Kate, I ordered my package to the wrong address and she rectified it straight away. Outstanding customer service 🙂
Vicky Louise –
Fantastic quality socks that are super grippy, comfortable, long lasting and great value for money!
Imran S. –
Bought two pairs and was impressed by the quality. Better than some overpriced big brands. Will order more soon.
Jake H. –
These socks fit like a glove. I’ve worn them for back-to-back matches and haven’t had a single blister. The grip pattern really works.
Marcus V. –
These socks feel just as good, if not better. Fantastic traction inside my cleats, and the material feels premium.